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Saturday, January 21, 2012 from 7:00 AM to 4:00 PM (PST)
Love Puppet? Hate the backlog of tickets? Want to help us out? The Puppet community has grown really fast and a lot of you have logged tickets and issues. We’ve tried to give those tickets as much love as we could but some slip through the cracks and sometimes we get overwhelmed. We’ve recognised this and want to try to get a handle on the backlog of tickets. But we need your help to do this.
What we’re going to do is hold a Triage-a-thon hosted locally in our offices and virtually on IRC (#puppethack) and the Web. We’re going to review all the open tickets in the Puppet project with a view to:
- Update and confirm that issues are still relevant
- Ensure tickets are in the right status and all the right information is present to help us resolve it
- Close any invalid or no longer relevant tickets
We’ll assign blocks of tickets to every participant, have documentation explaining what you need to do and provide people on the ground to help you make decisions and answer questions.
We’ll also provide pizza, snacks (and beer!) and a venue locally in our Portland, OR offices. Virtually we’ll provide an IRC channel, IM and rewards (t-shirts, patches, stickers, badges, and books) for people who triage tickets and get involved.